FAQ

Is there coach parking?

The National Videogame Museum does not have any parking facilities.

Coaches can drop off and pick up at the bust stops on Angel Street or the Haymarket.

What do we do for Lunch?

We can provide a room for packed lunches. There are also a variety of eateries in the surrounding area if you wish to allow students to leave the premises for lunch.

Is the building accessible?

The National Videogame Museum is fully accessible via a ramp at the main entrance to the building.

Is it suitable for SEN visitors?

We always advise SEN educators to visit us prior to booking your visit to assess whether the galleries are suitable for your students. The galleries can be unsuitable for light or noise sensitive guests.

Is it open to the public?

Parts of the building where the NVM is housed are open and accessible to the public at all times. We expect all visitors to adhere to our Anti Harassment Policy.

Is there a gift shop?

There is a gift shop, but we do not build a shop visit into our sessions. Your students are welcome to visit the gift shop at your discretion.

Is Virtual Reality suitable for everyone?

We have a VIVE Virtual Reality headset in the galleries. Although there are no health warnings connected to using the VIVE, we recommend people make an individual assessment if they have dependants sensitive to light, motion, or claustrophobia.

How can we pay?

We can accept payment via BACS, card, cheque, or cash.

Cancellations between 8 and 21 days will be charged 50% of the total booking cost.

Cancellations of 7 days or less will be charged 100%.